Ubeya Privacy Policy

Last Updated: August, 2025

1. This privacy policy (“Privacy Policy”) governs how we, Ubeya Technologies Ltd. (“Ubeya” “we”, “our” or “us”) use, collect and store Personal Data (as defined below) we collect or receive from or about you (“you”) such as in the following use cases: When you browse or visit our website, https://www.ubeya.com/ (“Website”);
2. When you make use of, or interact with, our Website
   
   1. When you book or watch a Demo
   2. When you interact with our website support chat
   3. When you 'Log in'
   4. When we process your job application
   5. When you contact us (e.g. customer support, need help, submit a request)
3. When you make use of, or interact with, our platform ("Platform")
4. When we use the Personal Data of our customers (e.g. contact details)
5. When we use the Personal Data of our service providers (e.g. contact details)
6. When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)
7. When you register for and attend one of our marketing events or when we receive your contact details at a marketing conference

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Data. “Personal Data” means any information that can be used, alone or together with other data, to uniquely identify any living human being, such as your name, or any email addresses or phone numbers related to you personally.

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Table of contents: 

• 1. What Information we Collect, Why we Collect it, and How it is Used;
  2. How we Protect and Store your Personal Data;
  3. How we share your Personal Data
  4. Additional Information Regarding Transfers of Personal Data
  5. Your Rights
  6. Use by Children
  7. Interaction with Third Party Products
  8. Analytic Tools/Log Files
  9. Contact Us

This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated below.  If there will be any significant changes made to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website.

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1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED‍

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Finally, please note that some of the above-mentioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).

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2. HOW WE PROTECT AND STORE YOUR INFORMATION

1. Security. We have implemented appropriate technical, organizational and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. Nevertheless, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
2. Retention of your Personal Information. In addition to the retention periods mentioned in Section 1 above, in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.

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3. HOW WE SHARE YOUR PERSONAL DATA

In addition to the recipients described in Section 1, we may share your information as follows:

• With our business partners with whom we jointly offer products or services. We may also share Personal Data with our affiliated companies.
• With our vendors and service providers, such as: our cloud providers, or messaging providers, etc.
• We may disclose information with our lawyers, accountants, auditors and other professional advisors where necessary to obtain legal or other advice or otherwise protect and manage our business interests;
• We may use or disclose the Personal Data to investigate, prevent, or take action regarding illegal activities, suspected fraud, cybersecurity threats, situations involving potential threats to the physical safety of any person, violations of this policy, or as otherwise required or allowed by law and regulations;
• To the extent necessary, with regulators, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
• If, in the future, we sell or transfer some or all of our business or assets to a third party, we will (to the minimum extent required) disclose information to a potential or actual third party purchaser of our business or assets, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Data in connection with the foregoing events.
• In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your Personal Data in connection with the foregoing events, including, in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company; and/or
• Where you have provided your consent to us sharing or transferring your Personal Data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).

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4. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL DATA

Where we transfer your Personal Data outside of the EU/EEA (for example to third parties who provide us with services) and/or the UK, we will generally obtain contractual commitments from them to protect your Personal Data. When Ubeya engages in such transfers of personal information, it relies on i) Adequacy Decisions as adopted by European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR), or ii) Standard Contractual Clauses issued by the European Commission. Ubeya also continually monitors the circumstances surrounding such transfers in order to ensure that these maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by the GDPR.

1. where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any Personal Data is disclosed; and
2. where you have provided your consent to us using the Personal Data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).

5. YOUR RIGHTS

1. The following rights (which may be subject to certain exemptions or derogations), shall apply to Website visitors and users of the Platform who are protected by the GDPR or other applicable laws (to the extent applicable):
   
   • You have a right to access information held about you. Your right of access is normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
   • You have the right to request that we amend any Personal Data we hold that it is inaccurate or misleading.
   • You have the right to request the erasure of the Personal Data that relates to you. Please note that there may be circumstances in which we are required to retain your data, for example for the establishment, exercise or defense of legal claims;
   • The right to object to or to request restriction of the processing. However, there may be circumstances in which we are legally entitled to refuse your request;
   • The right to data portability. This means that you have the right to receive your Personal Data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
   • You have the right to object to profiling;
   • You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority
   • The right to withdraw your consent. Again, there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations.
   • You also have a right to request details of the basis on which your Personal Data is transferred outside the European Economic Area, but you acknowledge that data transfer agreements may need to be partially redacted for reasons of commercial confidentiality.
2. You can exercise your rights by contacting us at privacy@ubeya.com. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfil your request.  When processing your request, we may ask you for additional information to confirm your identity and for security purposes, before disclosing the Personal Data requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
3. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

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6. ‍USE BY CHILDREN

We do not offer our products or services for use by children. If you are under 18, you may not use the Platform, or provide any information to the Platform without involvement of a parent or a guardian. We do not knowingly collect information from, and/or about children.

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7. INTERACTION WITH THIRD PARTY PRODUCTS

We enable you to interact with third party websites, mobile software Applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

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8. ANALYTIC TOOLS/LOG FILES

• Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with Personal Information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
• We reserve the right to add further analytic tools or log files.

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9. CONTACT US

If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@ubeya.com.